New Atlantic Independent Booksellers Association Presents
NAIBA: Founding sponsor and major supporter of PBS since 2020
NAIBA Supports Our Booksellers
NAIBA is delighted to provide our members free access this collection of PBS classes. We listen to the questions and issues our members have, and chose these topics to address the topics we hear the most. You'll find great new ideas for everyone, from new booksellers through experienced owners.
Bookmark this page, as you'll have access to it throughout the year.
View the Classes
Scroll down the page to view all the content, or click the title of each class to jump directly to the class
For Bookseller Training
Handselling Children’s Books
Bookseller Tools & Resources
School-Focused Events
For Help with Store Management
Basics of Bookstore Finance Plus Batch
Emergency Preparedness
Store Systems
Bookstore Financial Literacy (three videos)
For Help with Buying
Budgeting for Buying
Establish Terms and Save Money (free to you from PBS Sponsor MVB)
Power of Ingram
Returns (One class and three training videos)
To begin each video, click the blue "play" button. If classes have handouts, you can download them from links under the video.
If you have any problem with these videos or handouts, please e-mail PBS.
Handselling Children's Books
Handselling children's books is a special skill, as you have to balance between young readers and their parents or grandparents. And there are so many formats! This class from our Basic Bookselling Course is taught by Heather Hebert, second-generation bookstore owner from Children's Book World in Haverford, PA.
Download Handselling Children's Books Handout
Bookseller Tools & Resources
Entering the world of independent bookselling is exciting, and can also be disorienting - so many new terms, buzz words, acronyms, and industry groups to get to know. This class from our Basic Bookselling Course will introduce you to the major companies and organizations, introduce you to industry vocabulary, and help you see the world through booksellers' eyes.
Download Bookseller Tools & Resources Handout
School-Focused Events
The class from our Event Management Course brings you tips, systems, and advice from experienced event managers on how to work with schools to do author visits and book fairs.
There is no handout for this class.
Basics of Bookstore Finance Plus Batch
This class from our Store & Operations Management Course will give you an overview of the financial tools necessary for understanding how your store is operating, including:
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Chart of Accounts
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Profit & Loss Statement
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Cash Flow
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Balance Sheet
There is also a presentation from Nathan Halter from Batch for Books.
Download Handout on Financial Dashboards
Batch for Books Slide Presentation
Batch for Books Bookseller FAQ
Emergency Preparedness
Download Emergency Prep Handout
Store Systems
This class from the Store and Operations Management course is all about helping you get daily/weekly/monthly tasks organized so they can run smoothly and you can free up time for bigger projects.
There is no handout for this class.
You'll learn how to:
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Identify maintenance tasks and set up a system to track them
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Create a master calendar
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Create clear step-by-step instructions to capture your processes for customer book orders, web orders, and shipping
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Create templates emails for handling website orders
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Add all of this information to a store handbook to help employees stay on task and on time
Bookstore Financial Literacy
These 3 mini-classes were created by Bookstore Finances Dean Candice Huber as the best way to begin to understand your store's finances and how to manage them. There are no handouts for this class. The topics are:
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Understanding Profit & Loss
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Cost of Goods Sold
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Managing Cash Flow
Understanding Profit & Loss
Cost of Goods Sold
Managing Cash Flow
Budgeting for Buying
How many of us fly by the seat of our pants when it comes to budgeting for inventory?
In this session, Candice Huber, Dean of Bookstore Finances for the Professional Booksellers School, will present practical and actionable steps for budgeting for buying, even if you're starting from scratch.
This session is inclusive of a variety of business models.
Download Handout: Budgeting Steps
Download Handout: Budgeting Tricks and Tips
Establish Terms and Save Money
From a PBS sponsor MVB, this seminar will hep you learn more about how your store could be saving money by switching to terms with publishers and with Ingram.
Speakers include
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Jill Hendrix of MVB, former PBS Dean of Inventory Management
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Jason Rice of Ingram
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Emanuel Figueroa, Co-owner of Snug Books, Baltimore, MD
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Valerie Pierce of Sourcebooks
Download MVB Electronic Ordering Handout
The Power of Ingram
This class from our Inventory Management Course shows book buyers all the ins-and-outs of ordering through Ingram. You'll learn Ingram terminology, Ingram Publisher Services, how to choose primary and secondary warehouses, and strategies to meet the minimum requirement for reduced shipping.
Download the Power of Ingram Textbook Chapter
Returns
This class from our Inventory Management Course helps you build systems for determining what to return, and when, as well as walking you through the process, from pulling to packing to receiving credits.
This class also has three short videos to help you master returns skills. You'll find them below the class recording.
Download Handout: Colgate Bookstore Trade Returns Information
Download Handout: Fiction Addiction Business Review
Download Handout: Ingram Open to Return Calculation
Download Handout: Reporting Ingram Discrepancies
POS Hacks for Returns
Packing a Return
Using Pubeasy to Check Returnability
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